Sustainability Report 2023


Placing Sustainability at the Heart of Everything We Do

Paul Sandland
“Following the publication of our inaugural Sustainability Report last year, we are pleased to follow up with our second edition this year and take the opportunity to reflect back on another 12 months of progress against our Sustainability strategy.”

Paul Sandland
Chief Financial Officer


What Sustainability Means to Us

Our Making a Difference plan formalises our commitment to a long term Sustainability strategy, and has strong links with our Purpose and our Culture.

It provides a framework centred around four Sustainability pillars and a set of 11 objectives, helping to focus our efforts on making conscious choices and working with our stakeholders to become a more sustainable business.

Download a PDF of our Sustainability Metrics and Targets

Sustainability is well embedded within the business and we are adopting an increasingly integrated approach when it comes to making strategic choices and how different parts of the business interact.

We believe that this approach will allow us to demonstrate, measure and improve our performance whilst having a positive impact in addressing the social, economic and environmental challenges the world is facing.

Home making a difference diagram

Our Community

Give back to the communities in which we operate

Our Business

Provide sustainable products, education and technical support to veterinarians

Our People

Be a great and safe place to work

Our Environment

Minimise our impact on the environment


Our Approach to Sustainability

Effective Engagement Drives Sustainable Value For All Stakeholders

Engagement with stakeholders is a vital component of our long term sustainability and success.

Stakeholders diagram
Waiting room

Case Studies

Anti-Microbial Resistance


Beyond the Value Chain